Frequently Asked Questions
Can I get a refund if I'm unhappy with my purchase?
Please note once you complete your HBDI® Profile Assessment there can be no refunds, as we pay third party fees for the assessment and materials used.
Please note if you have any doubts about whether this is right for you BEFORE purchasing or completing the assessment, please book in a 15 minute discovery call to discuss it's suitability.
How do I schedule my appointment?
Upon purchasing this bundle with coaching, you'll receive further instructions on how to book a time for your appointment (on both your thank-you page and coaching milestone page). You must complete this bundle in sequence - assessment (your first step is to email us), then course, then debrief.
You can use Calendly to reschedule a booked debrief session. Note two no shows means we will not accept a third booking. Instead we will send your profile and access to the Thinker portal and App.
Can I purchase coaching more than once?
Absolutely! However you will not be completing the HBDI® profile again so you will use a different link which we will provide to you in Calendly.
Also look out for advanced/ implementation courses on Whole Brain® Thinking, only for those with a completed profile.